1:1 Support

New Story Schools (PA), partnered with Tech Innovate, seeks a 1:1 Support Specialist to help users and students engage with AI-powered tools in an educational IT setting.

You’ll provide individualized technical and learning support, troubleshoot hardware and software issues, and guide users step-by-step through AI applications and platforms.

Working in a collaborative, inclusive culture, you’ll document issues, share feedback with engineers and educators, and help test new features.

This role o…