1st/2nd Line IT Support
Salary: £25,000 - 30,000 per year
Requirements
- Previous experience within an IT Support, Service Desk or similar technical support role.
- Strong troubleshooting skills across hardware, software and basic networking issues. Experience supporting Microsoft 365 and Windows environments. Excellent communication and customer service skills. A proactive and organised approach to problem solving. The ability to manage multiple priorities effectively. Experience working within ITIL or structured suppor…