1st Line Engineer
Salary: £28,000 - 30,000 per year
Requirements
- Previous experience within an IT Support, Service Desk or Helpdesk role Knowledge of Microsoft Windows and Microsoft 365 Understanding of Active Directory and user account administration
- Strong troubleshooting and problem-solving abilities Excellent communication and customer service skills A genuine passion for technology and learning Experience working within a Managed Service Provider (MSP) Understanding of networking fundamentals including DNS…