1st Line IT Support Engineer

Salary: £26,000 - 26,298 per year

Requirements

• Previous experience in an IT support role and/or experience with IT ticketing systems General knowledge of service and application delivery, preferably with successful service level agreement accomplishments Understanding and preferably experience of ITIL processes and service delivery software is advantageous Good knowledge of IT technologies A good analytical mind,
• able to tackle a problem from different angles and make decisions quickly Excelle…