1st Line IT Support - Service Desk

Hays Specialist Recruitment Limited · North Yorkshire, GB · £29,000–£32,000

IT Service Desk Analyst - 1st Line Salary - £29,000 Basic Bonus York | Hybrid Working We're seeking a customer-focused IT Service Desk Analyst to provide first-line support across a busy and growing organisation.

Key

Responsibilities

Act as the first point of contact for IT support requests.

Log, troubleshoot and resolve IT incidents and service requests.

Manage user accounts, system access and IT equipment.

Escalate complex issues to specialist teams.

Deliver excellent customer service and me…

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