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1st Line Support Engineer

Description

Salary: £24,000 - 64,000 per year

Requirements

Strong experience supporting Windows environments.

In-depth knowledge of Microsoft cloud services, including Office 365, Teams, SharePoint and Power Platform.

Hands-on experience resolving hardware issues involving PCs, laptops, printers and mobile devices, as well as software issues involving off-the-shelf and bespoke applications.

Excellent customer service and communication skills, including the ability to manage expectations diplomatically.

Ex…

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