1st Line Support with German (Remote)
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Czym będziesz się zajmować?
Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe Resolving IT issues of our partners which can occur during the course of office work Documentation and logging of calls on the ticketing tool Delegation of problems which cannot be resolved on first level to the competent teams Maintaining and improving customer satisfaction level Kogo poszukujemy?
You have a good command of both German and English …
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