2026-0138 Configuration Management Implementation Support (NS) BELGIUM - 6 Oct

Deadline Date: Tuesday 06 October 2026
Requirement: Configuration Management Implementation Support services for the ITM Recovery project
Location: Braine-l'Alleud, Wallonia, Belgium
Cost Not to Exceed: Base 2026: 14,850 EUR per sprint
Period of Performance: As soon as possible but not later than 20 October 2026 until 31 December 2026.
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

1. Current National or NATO SECRET clearance
2. Nationality of one of the NATO member countries
3. Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Introduction
The ITM Recovery Increment 1 (ITM RC1) project will replace the legacy Automated Information Systems (AIS) NS classification network with a modernized ITM Operational Network (ON) at NS in a private cloud across the NATO Command Structure (NCS). The project structure includes 15 Work Packages, organized in 4 pillar teams with about 30 people interacting daily with each other and externally too. This RFQ falls under WP01 Project Management scope.
Scope of Work
Role and Responsibilities
The Configuration Manager will be responsible for:

• Applying the configuration management framework of the Organisation's delivery methodology and tooling.
• Maintaining the project and Enterprise Configuration Management Database (CMDB) or equivalent register across all active Work Packages.
• Defining and enforcing configuration identification, baselining, change control, status accounting, and audit procedures.
• Integrating configuration management with the change control and release processes.
• Conducting periodic configuration audits to verify alignment between physical and recorded assets.
• Producing configuration status reports for project and programme boards.
• Supporting project teams in applying configuration management practices consistently.
• Supporting project in hand over - take over activities between other contracts to project team to agency teams and back, depending on project implementation phase.
• Liaising with the PMO, technical leads, and suppliers to manage configuration items across boundaries.

Detailed Configuration Data Management Duties
In addition to the responsibilities listed above, the Configuration Manager shall maintain the relevant configuration data and supporting documentation for the ITM Recovery project. This includes, but is not limited to:

• Maintaining, including adding, changing and removing, Bills of Materials for Purchaser Requisitions and other agreed project configuration items.
• Maintaining and updating rack elevation configurations.
• Maintaining equipment port identification documentation.
• Maintaining cabling diagrams and cable connection documentation.
• Verifying configuration data against Patch Manager and the Configuration Management Database / CMDB, or equivalent authoritative register.
• Maintaining version control and historical records for the above products.
• Creating configuration reports and other related reports as required by the project.

Mandatory Requirements

• Hold, or be able to obtain before the contract award, a valid NATO SECRET clearance.
• The proposed resource shall have formal recognition of configuration management competence, demonstrated by a recognized configuration management certification, qualification, or formal training credential (e.g. CM2/CMII, ITIL, ISO 10007, EIA-649) or by equivalent documented professional experience in configuration management delivery in comparable environments. Evidence shall be provided in the bidder's submission.
• Be an expert user of Microsoft Excel.
• Demonstrate excellent attention to detail.
• Have a solid understanding of configuration management processes.
• Be able to work independently and organize information flows in a way that minimizes errors.
• Have a good working understanding of server hardware, in particular storage, network, memory and CPU architectures.
• Have a good working understanding of network equipment, in particular Cisco equipment, transceiver types, interfaces, network modules, support models and licensing.
• Have a good working understanding of cabling infrastructure, including fiber, copper, media type, speed and length.
• Understanding of physical security in a NATO or Defense environment.
• Experience with Patch Manager, CMDB tools, ServiceNow, Jira, SharePoint or equivalent configuration/documentation repositories.