2nd Line IT Support Engineer

Field Solutions Group · Gornal Wood, GB · £34,000–£36,000

Salesforce

Salary: £34,000 - 36,000 per year

Significant experience with Autotask for ticketing, Salesforce for CRM, and 3CX for VoIP.
Strong proficiency in Windows Server, Office 365, Azure, networking, SonicWall/firewall configuration, and virtualisation (Hyper-V/VMware). Proficiency in setting up workflows and billing configurations within Autotask and Salesforce is highly desirable. ITIL, Microsoft (Azure, Office 365), CompTIA, or Cisco (CCNA) certifications are highly desirable. At leas…