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Account Manager, Associate

Description

About the Role

Own and grow a portfolio of B2B SaaS customers using an AI-powered phone assistant.

You will work with Customer Success, Product, and Marketing to improve adoption, demonstrate customer value, and drive account growth.

What You'll Do

Act as the primary contact for assigned customers throughout their lifecycle.

Run account reviews and discovery conversations to identify new use cases and expansion opportunities.

Analyze product usage and explain how AI automation can improve custo…

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