Accounts Payables - Customer Service

Issue Resolution: Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner Fast and effective response to inbound calls/emails.

Solve status queries.

Escalate potential issues.

Service Excellence: Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.

Ensure contractual SLA is maintained (48 hours to answer emails).

Ensure the E2E supplier service process.

Vendor Relations: Managing vendor inquir…