Administrative Support III

Reports to CLSS Supervisor, Manager & LIC MLT II.

Initial point of contact for lab services for internal/external clients at a provincial level.

Assists monitoring of worklists & communicates critical test results.

Responds to incoming HCP calls for test results.

Performs/documents duties.

Performs add-on testing requests.

Displays excellent phone etiquette, clear/concise communication.

Ensures patient confidentiality.

Notifies patients & HCP of cancelled blood testing using work list.

Arranges…