Administrative Technician

GENERAL STATEMENT OF JOB This classification serves as the first line contact for the department and will assist with administrative functions of the assigned department.

SPECIFIC DUTIES AND

RESPONSIBILITIES

Essential Functions: Answer incoming calls and redirect as appropriate.

Provide information to customers on the phone, in person, and in writing.

Resolve simple questions and concerns.

Ensure every interaction is handled with the highest level of ownership, customer service, and quality.

De…