AI-Driven Customer Operations Lead, Iberia (Madrid)
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Description
LEGO Brand Retail Inc. is seeking a Customer Operations Manager for Iberia, based in Madrid with a 3-day-per-week office presence.
You will lead cross-functional order-to-delivery activities and retail inventory management, connecting customer service, logistics and demand planning to drive smarter processes through technology and collaboration.
The role emphasizes implementing and optimising end-to-end processes, using SAP and generative AI tools, and leading a team across distribution, order …
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