AI-Driven Product & IT Transformation Manager

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Description

Santander is seeking an AI Product & IT Project Management Manager to drive the transformation of customer service experiences across assisted interaction channels.

You will lead end-to-end adoption of AI-driven capabilities in our global Contact Center ecosystem, partnering with local CDAIOs, technology teams, and business units to improve customer experience and optimize operations.

You will blend deep technical expertise with strategic leadership to accelerate the integration of J-18808-Ljbf…

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