Analyst, Customer Intelligence (Jr. Business Architect)

The Analyst, Junior Business Architect supports Operational Excellence initiatives through the analysis, design, configuration, and implementation of automated business solutions using the PEGA software.

This role contributes to process improvement efforts by translating business

requirements

into scalable workflows and supporting the delivery of low-code automation solutions that enhance operational efficiency, consistency, and user experience.

The Junior Business Architect collaborates with b…