Application Support Associate - Level 1

Immediate need for a talented Application Support Associate - Level 1. This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:: 26-33538
Pay Range: $35 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

• Set up, operate, and support AV equipment for meetings, training sessions, and events.
• Maintain and troubleshoot AV systems including displays, projectors, sound systems, and video conferencing endpoints.
• Answer technical support issues and work on tickets.
• Assist with the distribution of hardware across the country.
• Provide proactive customer service and support changes or enhancements to documentation standards.

Key Requirements and Technology Experience:

• Willingness to learn.
• Team player with the ability to collaborate.
• 1-3 years IT experience.
• 5 years in customer service.
• Strong knowledge of Intune, Active Directory, Windows 11, Office 365, and Azure.
• Excellent customer service skills and ability to communicate effectively with clients.
• High School Diploma with technical experience.
• Any applicable IT certification preferred.

Our client is a leading Real Estate Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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