Application Support Specialist (1st line)

Unknown · Polska, PL · Customer Support Specialist · PLN 1,296,000–PLN 1,584,000

As an Application Support Specialist, you will be the first point of contact for business users of ERP systems and other business applications.

You will investigate day-to-day issues, help users find solutions and escalate more complex cases to 2nd and 3rd Line Support teams.

Your

will include: Handling user requests and incidents related to ERP systems and other business applications.

Investigating and resolving common application issues.

Logging, updating and monitoring ticke…