Applied LLM Engineer
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ABOUT THE ROLE
House of YO is a connectivity and distribution business with compute layered on top.
YOlanda is our AI concierge.
On V3 of the YO platform, YOlanda is the interface.
Users talk to her instead of tapping through menus.
She answers questions about plans, data, top-ups and YOYO$ balances, and she takes the action on the user’s account.
When she is wrong, the user is stuck and the product has failed.
Her knowledge is the YO ecosystem and nothing else.
When a question falls outside it…
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