Appointment Clerk
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Description
Job Summary: This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information.
Essential
Responsibilities
Upholds Kaiser Permanentes Policies and Procedures, Principles of
Responsibilities
and applicable state, federal and local laws.
Operates in a high volume, highly structured call center environment by responding to incoming calls.
Determines the type of appointment reque…
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