Associate Customer Service Representative
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Company : United Concordia Dental Job Description : JOB SUMMARY The Associate Customer Service Representative is a call-center environment position.
This role handles customer inquiries by telephone and/or email from individual members, groups, providers and brokers in a customer service center.
This position actively troubleshoots, resolves customer complaints and ensures that responses to inquiries are completed timely and according to established service and quality standards.
The Shift Sche…
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