associate product manager, Lobby Innovation

Now Brewing – associate product manager, Lobby Innovation #ToBeAPartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.

As an associate product manager, Lobby Innovation, you will be part of a dynamic and entrepreneurial team responsible for packaged products sold in our coffeehouse lobbies, including Ready-to-Eat, Ready-to-Drink, and packaged At-Home Coffee. This role enables disciplined execution across promotions, categories, and product performance, with a primary day-to-day focus on our Retail North America At-Home Coffee business. You will support promotional readiness, project management, reporting, and cross-functional coordination while helping the team build repeatable ways to evaluate performance and inform future portfolio decisions. We are looking for a candidate who is nimble, proactive, analytical, able to multitask and enjoys problem-solving, with a focus on the customer. Bring your relentless curiosity, strategic expertise, attention to detail, and passion for retail.

As an associate product manager, Lobby Innovation, you will…

Business Management

• Support and provide recommendations regarding product objectives and strategy (e.g. launch timing, placement, pricing, assortment, and promotional cadence) within our packaged At-Home Coffee category.

• Assist in researching customer, category, competitive, and operational signals and translates data and insights into logical, compelling recommendations.

• Represent the Lobby Innovation team in cross-functional forums, including Marketing, Planning, Operations, Sourcing, Supply Chain, and Finance.

Commercialization and At-Home Coffee Support

• Support the RNA At-Home Coffee commercialization process from concept to launch working closely with cross-functional partners through feasibility, operations, product development, planning and forecasting, and launch-readiness reviews.

• Provide primary day-to-day execution support for RNA At-Home Coffee, including assortment inputs, product and launch documentation, systems management, and cross-functional communication.

• Assist in writing and developing product and packaging creative briefs with a lens on customer need-states, category opportunity, operational feasibility, and business potential.

Go-To-Market and Promotional Readiness

• Support delivery of products for each promotional window, including product direction, launch documentation, and inputs into supply chain requirements.

• Maintain cross-functional workback plans, launch trackers, milestone schedules, decision logs, and recap documents.

• Support lobby innovation team with readiness tracking, issue escalation, and launch documentation by promotion and category.

• Manage promotional inputs and multiple reviews for in-store signage and coffeehouse product communications.

Performance Management and Execution Enablement

• Build and maintain standardized KPI templates, reporting inputs, meeting cadences, and team operating routines.

• Assist in compiling promotional and category performance readouts

• Supports monthly performance reviews, seasonal RNA At-Home coffee pipeline reviews, post-promotion recaps and retrospectives.

• Synthesize inputs across functions into clear status updates, risks, decisions required and recommended next steps.

• Help capture portfolio learnings to clarify what to scale, what to iterate, what to stop, and what should inform future pipeline development.