Automotive Technical Specialist – Level 2 | Diagnostics & Technical Support (Dutch / French / English)

Job Description

What you'll do

Act as second-level technical support for dealers and independent workshops, resolving complex diagnostic and repair cases by phone and online.

Find the root cause of technical deviations on mechanical, electrical/electronic, hybrid and electric systems, and guide technicians step by step to a first-time fix.

Coach dealer technicians, spot their competence gaps and recommend targeted training so the same issue doesn't come back.

Monitor repair processes and escala…