Bilingual Customer Care Associate, Sharing Economy (Uber)

Description The Opportunity In this role, you will be supporting Uber clients during the first step of the claims process.

You will use our claims system to collect information, answer questions, and help customers get the support they need after an incident.

What to Expect Respond to incoming calls and call out to customers in a courteous and compassionate manner Listen to customer and understand what matters to them in this claim and establish trust Gather all necessary claim adjudication inf…