Bilingual Customer Service Phone Advocate

Summary Provides prompt, accurate, thorough and courteous responses to all telephone inquiries.

Performs research as needed to resolve inquiries.

Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment.

This role is located on-site at 200 North Dozier Blvd, Florence, SC 29501 What You’ll Do: Ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.

Handle situatio…