Bilingual (English & French) Customer Service Representative - Account Maintenance (Early Stage Collections)
Posted Oct 6, 2026 · 7h ago
- Location
- Edmonton, Alberta, Canada
- Occupation
- Customer Support Specialist
- Category
- Customer Support
- Languages
- English, French
- Listing language
- English
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Working within a dynamic team and supporting a broad network of Ford/Lincoln dealers, the Customer Service Representative - Account Maintenance plays a critical role in managing our early-stage delinquency portfolio.
In this role, you aren't just providing service; you are a financial problem-solver.
You will work directly with customers to understand the root causes of account delinquency, negotiate sustainable payment arrangements, and provide the professional expertise needed to help our cus…
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