Bilingual IVR Automation Tester (French) || Toronto, ON || Fulltime FTE
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Bilingual IVR Automation Tester (French & English) Location: Toronto, ON Work Model: Hybrid Employment Type: Full-Time (FTE) Permanent Experience: 4 6 Years Job Description We are seeking a skilled Bilingual IVR Automation Tester with strong experience in contact centre quality assurance and IVR automation testing.
The ideal candidate will have hands-on expertise in Cyara Velocity and experience with Genesys Cloud CX or similar Contact Centre as a Service (CCaaS) platforms.
The role involves de…
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