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Business Analyst Contact Center & KI

Description

Business Analyst Contact Center & KI Business Analyst Contact Center & KI Business Engineering - Business Analysis - Anforderungsmanagement - Prozessdesign - KI-Anforderungen - Generative KI - Genesys Cloud CX - Contact Center - Agile Methoden - Stakeholdermanagement Business Analyst Contact Center & KI Aufgaben Erheben, analysieren und dokumentieren fachlicher Anforderungen im Rahmen der Transformation der Contact-Center-Plattform von Genesys On-Premises auf Genesys Cloud CX Analysieren und op…

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