Business Systems Analyst

About the role

Position: Business Systems Analyst

Location: Gavà

Type: Full-time. Hybrid

What you'll do

How you will make an impact

As a Business Systems Analyst, you will help maintain Gavà's ERP (EKON) and business processes to be stable, secure, and aligned with business needs. You will be the connection point between business users, IT teams, and external partners, while generating the necessary knowledge and documentation for sustainable support. In this role, you must:

• Provide daily functional support to EKON users, investigate incidents, and coordinate their resolution with the global IT team and vendors.
• Gather and document business needs, translate them into clear functional requirements, and evaluate their impact on processes, data, controls, and integrations.
• Coordinate and perform functional testing for fixes, improvements, updates, and migrations, verifying that solutions meet the agreed requirements.
• Support the management of user access, master data, functional parameters, application controls, and audit activities in coordination with the corresponding managers.
• Maintain clear documentation of processes, systems, and support.
• Coordinate internal and external stakeholders and vendors, communicating progress, risks, impacts, and decisions related to EKON initiatives.
• Identify opportunities to simplify, standardize, automate, and digitalize business processes, and contribute to local and corporate projects.

What we're looking for

• University degree in Computer Science, Engineering, Information Systems, Business Administration with a technological focus, or equivalent and relevant professional experience.
• Experience in business process analysis and working with ERP systems.
• Ability to work effectively with multidisciplinary teams and external vendors.
• Fluent command of Spanish and English, both spoken and written.
• Strong analytical, problem-solving, communication, and interpersonal skills.

Nice to have

• Experience in support for implementations, updates, migrations, or continuous improvement projects for ERP systems.
• Practical knowledge of SQL and experience in data analysis or support for reporting activities.
• Advanced proficiency in Microsoft Office 365.
• Experience in AI automation or data intelligence will be a plus.
• Interest in developing towards functional responsibility over the ERP application.

What you'll get

• Develop your professional career in a highly prestigious multinational company, a leader in the sector, which is part of Berkshire Hathaway Inc.
• Become part of a culture based on responsibility and empowerment, which values diversity and inclusion.
• A competitive remuneration and benefits package, which includes a bonus plan, pension plan, and employee assistance programs.