Business Transformation Analyst - 12 months

Business Transformation Analyst - 12 months £54,314 per annum Chelmsford Temporary Full-Time We are looking for a Business Transformation Analyst to support the design and improvement of customer-facing and colleague-enabled services across Delta.

The role will use customer insight, service design techniques and process improvement methodologies to create simpler, more efficient and customer-centred services.

Working across operational teams, digital delivery, customer services and transformati…