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Call Center Agent (Bilingual English and Spanish Preferred)

Description

JOB TITLE: Call Center Agent DEPARTMENT: JusticeTech REPORTS TO: Call Center Team Lead SUPERVISORY

RESPONSIBILITIES

None JOB LOCATION: Sulphur Springs, TX TRAVEL: None ESSENTIAL DUTIES &

RESPONSIBILITIES

Making and/or receiving calls from defendants Provide guidance to defendants on payment options for delinquent cases Maintain record of defendants on payment plans with GHS Process return mail and mark as bad address in GHS system Skip tracing for good address and phone numbers as scheduled/n…

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