Call Center Customer Service and Sales Supervisor – Telecommunications
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Cable One is seeking a Supervisor Customer Care & Sales Advisor to lead a frontline team delivering exceptional service and sales support for our Sparklight broadband, TV, and phone customers.
In this role, you will oversee daily call center operations, coach advisors on service quality and consultative selling, and manage performance against key metrics.
You will handle escalated customer issues, analyze reports to drive continuous improvement, and partner with cross-functional teams to enhanc…
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