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Call Center Rep- Mfp-2111

Description

Description ESSENTIAL FUNCTIONS: Answer incoming calls, screen calls, transfer to correct extension.

Help callers with questions re: department Fax ’s, directions, clinic hours, etc.

Data entry, take credit card payments over the phone, and paging over intercom.

Customer Service with a smile.

ADDITIONAL

RESPONSIBILITIES

Print patient payments that need to be transferred to CPSI and send to Financial Counselor and Business office, run CC machine, data entry for write-offs, adjustments and char…

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