Call Center Representative/ Chaser
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Job Summary The Call Center Representative / Chaser is responsible for managing inbound and outbound communications to support case processing and completion.
This role includes coordinating applicant appointments, handling call center inquiries and proactively following up with medical provider offices to obtain missing documentation, correct errors, and secure updates on outstanding exams.
The position plays a critical role in ensuring timely, accurate, and compliant case completion in accord…
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