Call Centre Customer Service Advisor
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As a Customer Service Advisor, youll be the first point of contact for our contractors, handling inbound and outbound calls, emails, and live chats.
Your goal?
To provide exceptional service while resolving queries efficiently What youll be doing: Handle inbound customer queries across multiple campaigns via phone, email, and live chat.
Make outbound calls to support customers with their inquiries.
Aim for first-contact resolution wherever possible.
Complete administrative tasks as assigned by …
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