Case Officer, UK
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The Case Officer is a hands on customer focused administrative role, working in depth with assigned cases from start to finish, within the designated team and other associated teams to support the excellent delivery of service.
Hybrid role - Office / Home - 50/50 split.
Handle enquiries from the general public, agencies and Healthcare Professionals and provide appropriate advice.
Analyse and record accurately enquiries and new issues of complaint on a Complaint Management System.
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