Catering Assistant

Job overview

An opportunity has arisen to join the Catering Department at East Surrey Hospital. We are seeking an enthusiastic, motivated team player with a flexible approach to work and a commitment to delivering excellent customer service.

This role is based within our busy catering operation, where we prepare and serve meals to more than 750 patients three times a day, as well as support service in the Three Arches Restaurant.

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Key Responsibilities Preparing food and serving customers in both patient and retail areas.

Maintaining high standards of hygiene and cleanliness.

Ensuring effective stock rotation and assisting with stock replenishment.

Providing a consistently high standard of customer care to patients, staff, and visitors.

Complying with all food safety policies, procedures, and relevant legislation.

Supporting manual handling tasks, including deliveries and function setups.

Working for our organisation

Surrey and Sussex Healthcare NHS Trust is one of the region's busiest providers of healthcare. It was formed on 1 April 1998 following a merger between East Surrey Healthcare NHS and Crawley Horsham NHS Trusts. We are often referred to as 'SASH'.

We run East Surrey Hospital in Redhill, where we have more than 700 beds and provide acute and complex services. In addition, we provide a range of outpatient, diagnostic and less complex planned services at The Earlswood Centre, Caterham Dene Hospital, Crawley Hospital and Horsham Hospital.

Every year, over 120,000 people attend our Emergency Department, we deliver nearly 4,000 babies and almost half a million people have outpatient appointments with us.
We are a major local employer, with a diverse workforce of around 5,500 staff providing healthcare services to a growing population of some 744,000 people.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Detailed job description and main responsibilities

For further information regarding the role please read the attached job description and person specification.

Additional information

Surrey and Sussex Healthcare NHS Trust operates a 24-hour service, 365 days a year. As such, all nursing, clinical, and operational roles may involve working on a 24/7 shift basis, unless otherwise specified during the recruitment process. We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race and ethnicity, religion or belief and sexual orientation. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.

Successful candidates will be appointed to the first pay step within the band when they start with the Trust (unless they have previous relevant NHS continuous service), thereafter individuals will progress up the pay steps in accordance with NHS Agenda for Change (AfC) terms and conditions. For part time roles you will receive a pro rata'd (proportional) salary payment based on the appropriate pay step/point and hours worked in accordance with AfC and all medical and dental terms and conditions.

Note: Some vacancies may receive a high volume of applications. In such cases, the vacancy may close earlier than the advertised closing date. We encourage you to apply as soon as possible.

We take our responsibilities to the environment extremely seriously and have an ambitious Green Plan that we’re delivering. Actions include having uniforms made from recycled plastic, 100% renewable electricity and planting 150 trees at East Surrey Hospital. Read our plan here.