Claims Analyst Team Manager

Description The Claims Analyst Manager is accountable for leading, developing, and overseeing a team of Claims Analysts (CAs), ensuring high ‑ quality, consistent, and compliant claims decision ‑ making.

The role balances people leadership, performance management, working closely with the CA Governance and Framework team members and with key stakeholders in the Claims team (such as Regional/Divisional Heads of Claims) for oversight, and delivery of fair customer outcomes, while managing risk an…