Client Advocate

Client Advocate Excited to grow your career?

As a Client Support Analyst, you will be responding to escalations and every day enquiries received either directly from the Client, the Client Service Executive, the Client Management Team or the Sales Team.

Your role is to investigate each query thoroughly and to provide feedback and solutions to the client and/or member and the internal stakeholders.

You will work in close cooperation with your colleagues in other operations departments (E.g.

Clai…