Client Services Manager
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Job Description Role Summary The Client Services Manager has responsibility for Service setup and transition to Service operation, followed by the day-to-day management and delivery of contracted services to the client account.
This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA’s in line with the customer
requirements
, and to act as the single point of contact for all service delivery escalatio…
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