Client Success Manager - Business & Government
Description Customer Success Manager Remote - United States
About the Role
The Customer Success Manager (CSM) ensures that customers see value throughout their entire Blackboard journey.
With a focus on success and retention, the CSM engages with customers to understand their goals and to create and execute plans that achieve partnership objectives, meeting the business needs of customers and Blackboard.
This CSM role works primarily with personas using Blackboard LMS and, as such, requires spe…