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Client Support Specialist Lead – Care Campus

Description

Job Description

ABOUT THE ROLE

The Client Support Specialist (CSS) Lead is a hands-on working lead who coordinates shift-level CSS assignments and coverage while remaining actively engaged with participants in the courtyard, common areas, and other participant-facing spaces.

WHAT YOU’LL DO Coordinate daily CSS assignments, coverage, shift briefings, handoffs, and participant-service priorities.

Model proactive, trauma-informed participant engagement and help participants connect to campus and c…

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