Client Support Specialist Lead – Care Campus
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Job Description
ABOUT THE ROLE
The Client Support Specialist (CSS) Lead is a hands-on working lead who coordinates shift-level CSS assignments and coverage while remaining actively engaged with participants in the courtyard, common areas, and other participant-facing spaces.
WHAT YOU’LL DO Coordinate daily CSS assignments, coverage, shift briefings, handoffs, and participant-service priorities.
Model proactive, trauma-informed participant engagement and help participants connect to campus and c…
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