Collections Specialist

Wintrust Financial seeks a Collections Specialist to manage past-due consumer and small business accounts in a relationship-focused, community banking environment.

In this role, you’ll make outbound and inbound calls, assess customer situations, negotiate payment plans, and document all activity in our systems.

You’ll partner with branch and lending teams, follow FDCPA and bank policies, and balance empathetic service with firm recovery goals.

Join a collaborative culture that promotes professi…