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Collections Specialist

Description

Wintrust Financial seeks a Collections Specialist to manage delinquent consumer and commercial accounts in a relationship-focused, community banking environment.

In this role, you will conduct outbound and inbound collection calls, negotiate payment arrangements, and research account issues while ensuring compliance with FDCPA and banking regulations.

You’ll partner with branch, lending, and credit teams, document activities in bank systems, and recommend next steps on high-risk accounts.

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