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Complaint Handling & Vigilance Specialist

Description

Job Description: The Complaint Handling team’s purpose is to create relevant data that leads to improvement to satisfy the customer’s needs.

For this the Complaint Handling & Vigilance Specialist will evaluate each complaint on eligibility and reportability according to standard operating procedures based on applicable regulations and guidelines.

Investigations of product complaints are conducted following analytical/scientific methodology.

The Complaint Handling & Vigilance Specialist is respo…

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