Complaint Progress Customer Service Liaison

Complaint Progress Customer Service Liaison Customer Service | Complaint Updates | Remote | Full-time or part-time Hourly range £29.00–£31.00 Once a complaint has been acknowledged, silence can make the customer feel that nothing is happening.

This position keeps the communication stage moving while the authorised team investigates.

You would check a case’s recorded status, send approved updates, capture new information the customer provides and flag a promised response that has not been record…