Complaints Analyst
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Facilitates business operations, efficiency and agility through partnering with the business units on effectively following and streamlining Canopius' processes and procedures, proactively reducing service issues, mitigating risks and enhancing productivity using process improvements and technological enablement.
The Role: Working within the Complaints team to oversee the Global Complaints process across 50 insurance products.
Act as the subject matter expert on complaints issues; work with DCA…
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