Complaints Analyst - NatWest Group

Join us as a Complaints Analyst If you're motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed You'll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales In return, you'll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a C…