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Complaints and PALS Administrator

Description

Job overview To support the management of a professional administration service to the Complaints and PALS department to all its users and colleagues.

Advert 1.

Provide PALS reception cover as and when required in order to support the PALS Case Managers and Advisors 2.

Meet and greet visitors and act as the frontline point of contact to Trust patients, families, carers, service users.

3.

Ensure all contacts with the PALS team have access to high quality information and advice from the Trust, wi…

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