Complaints Officer
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Location: CR0 Contract: Temp to Perm Hours: Full-time, 5 days per week (office-based) We are seeking an experienced Complaints Officer to support the delivery of services across four workstreams within a social housing contract.
This role will be based between our office and the client's office in Croydon.
Key
Responsibilities
Manage customer complaints from receipt through to resolution.
Investigate issues and coordinate responses with operational teams and clients.
Maintain accurate records …
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